Sara Maldon
Head of Business Automation & AI at Make. Sara leads AI Transformation and Business Automation at Make, where she built the company's entire AI adoption. She has spoken on AI transformation, agentic systems, and enterprise automation at global stages including Web Summit, AI Summit Europe, and the Nordic Growth Summit. Her hands-on work at Make — including building and deploying 400+ live AI agents and 5,000+ automations — gives her a practitioner's perspective on what it actually takes to move from AI hype to measurable business impact. She is also a published researcher on LLMs and legal outcome prediction, a Certified Change Management Professional (CCMP), and an advocate for women in tech and AI.
Articles by Sara Maldon
How to scale AI
Sara Maldon, Head of Business Automation and AI at Make, shares a practical framework and explains that the journey to agents starts with automation.
What we’ve learned from Miriwa, our internal AI enablement program
Sara Maldon, Head of Business Automation & AI, shares how Make brought all internal AI automation efforts under one roof with the Miriwa program. Find out about our key wins and the lessons we learned along the way.
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