Recover overdue invoices with escalating reminders

Finance teams manually track which customer invoices have passed their due date and send payment reminders one at a time from a spreadsheet or their inbox. This depends on someone remembering to check aging reports and follow up on schedule, so reminders go out late or get skipped, cash sits uncollected, and only the largest overdue accounts get attention while smaller ones quietly slip.

On a recurring schedule, the automation checks every open invoice in the accounting system against its due date and calculates how many days each is overdue. When an invoice crosses a defined threshold, it sends the matching reminder from a tiered dunning sequence to the customer by email, escalating the tone and, past the final threshold, notifying the account owner and finance team to intervene. Each reminder and its timestamp are logged against the invoice record so the collection history stays auditable.

Overdue invoices are chased on a consistent schedule without manual tracking, accelerating collections and keeping every account in the follow up cycle.